Refund Policy

At Prestige Homestead LLC, we are committed to providing high-quality products and services. If you are not fully satisfied with your purchase, please review our refund policy below.

 

 

Products – Returns & Refunds

 

 

We accept returns on eligible products within 30 days of delivery.

 

To qualify for a return:

 

• The item must be unused and in its original condition

• The item must be in its original packaging

• Proof of purchase is required

 

 

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

 

If approved, refunds will be issued to your original payment method within 5–10 business days.

 

 

Non-Returnable Items

 

 

Certain items may not be eligible for return, including:

 

• Used or installed products

• Final sale or clearance items

• Customized or special-order items

 

 

 

Return Shipping

 

 

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

 

 

Damaged or Incorrect Items

 

 

If your order arrives damaged or you receive the wrong item, please contact us within [3–5 days] of delivery. We will arrange a replacement or refund at no additional cost to you.

 

 

Services – Refund Policy

 

 

Due to the nature of our services (such as dryer vent cleaning), refunds are handled on a case-by-case basis.

 

• If you are unsatisfied with a completed service, please contact us within 24 hours

• We may offer a re-service, partial refund, or other resolution depending on the situation

• No refunds will be issued for services that have been fully completed to agreed standards

 

 

 

Cancellations

 

 

• Appointments canceled at least 24 hours in advance may be eligible for a full refund

• Late cancellations or missed appointments may be subject to a cancellation fee

 

 

 

Processing Time

 

 

Approved refunds are typically processed within 5–10 business days, depending on your financial institution.